Reference topic excerpt (December, 2014) I wrote this topic, which was included in an online help system for an integration application.
Procedure document (August, 2013) An example of software documentation I wrote for the Service Development department at Metro Transit. I also created the template for this document, which was used for 35 other procedure descriptions. More procedures are expected to be brought into this format, and uploaded to a SharePoint library.
Release note (March, 2014) This is an example of a release note which was published in HTML, using a content management system.
Style guide (June, 2014) I created, edited, and published this guide for the Digital River’s Corporate Communications, Creative Services, and Product Marketing groups.
Style guide (August 2013) I developed this guide to bring consistency and clarity to a software documentation project at the Service Development department at Metro Transit.
Needs assessment for web-based training (August, 2012) A comparison between standard practice and reported practice regarding industrial vacuum trucks. An html version of the training is available upon request.
Windows 7 “Prepare, Upgrade, Install” trifold brochure (October, 2011) I prepared this document as a quick guide for Allina staff during the Windows 7 upgrade project.
Conducting Legal and Successful Panel Selection Interviews (August, 2010) I wrote this draft document as a collaborative project with Human Resources staff during my internship at Metropolitan Council in the summer of 2010. It provides the background information for the online course that was completed after my term. The course is in routine use on the Council’s Learning Management System as of March, 2013.
Successful Procurement – Guidelines and Tips ( August, 2010) I edited and added interactivity to an existing resource document, and published it to the Metropolitan Council’s Learning Management System (LMS).